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Terry Albert Jago / CV

New Wave 201 Ichibankan, Shinyoshidahigashi 3 chome 44-22, Kohoku-ku, Yokohama, Japan

Keitai (Mobile Phone): +81 (0) 90 13788348

[email protected]






    Sybase ASE – proficient

    Sybase Repserver – adequate

    Sybase IQ – adequate

    MSSQL 6, 2000, 2005 - specialist

    And 2008 - proficient

    SQL, ACCESS, FOXPRO - proficient

    Clustering - proficient

    Performance and Tuning - proficient

    Replication - proficient

    Exchange and Vault servers

    *NIX: Solaris 2.5.1 – 2.10 (SPARC, x86), Red Hat Enterprise Linux 2.1, 3, 4

       Windows OS – server editions MCP– specialist, consumer editions specialist

    DTS、SSIS、SSAS,SSRS proficient

    VERITAS Volume Manager 3.0 – 4.x – user

    Sun ZFS – user

    VERITAS Cluster Server 3.5 – 4.x – user

    Shell scripting (ksh, sh, Powershell) – proficient

    PHP, HTML, ASP, Wiki – adequate

    Perl, Jscript, Pascal, VB– adequate

    Hardware: Sun Ultra 2 through to F15k and Sun4v systems; x86-esque hardware includes most recent Sun models, HP/Compaq DL/BL, IBM Bladecenter, eServer, X-series






Dresdner Kleinwort:

Contract with


July 2007 – Present






    Production support and on-call for Sybase, MS SQL Server services

    Led first Sybase Migration (DKIB pilot project: first Solaris 10-on-x86, first production-ZFS, first production Sun Cluster) (CATS, COMM, FOX and EQCM)

    Led global-standard automated reports project for proactive server monitoring

    Dev/UAT/Production Sybase migration in Tokyo to London (Imagine)

    Co-ordinated SMS/Kondor database migration from Tokyo to London

    Decommissioning obsolete Databases

    Rebuilds, new builds, Performance, Tuning, Replication, Clustering, Backups, etc

    Regular management information reports, data analysis, presentations etc

    Responsible for 15 Sybase servers and around 30 databases here in Tokyo and 30 MS-SQL server 2000 and 2005, Basic support of Sybase IQ and Oracle though follow the sun requirements with London, Frankfurt and New York

    Other systems include Murex and SAP

       leasing with the dev teams on performance and turning and help with SQL coding

    converting DTS packages to SSIS and also using SSAS and SSRS for Reports and converting old Crystal reports to SSRS.




July 2005 – July 2007


DBA/Network Manager



    Reporting directly to the CEO of CIBSE, I acted as a conduit between the business development department and IT. Specific responsibilities included the operational management of the client and matter incepts team and additionally, a strategic team that delivered a number of solutions including the Integra system and the creating of a new reporting system. Although my stay at CIBSE was a little short, I was able to see through the implementation of a number of improvements to the firm’s practice management and other systems.

    Technical support for service desk

    Led Integra and SAP upgrade project (purchase to implementation in 6 weeks,

    Led Platform independent inventory management, including HP-UX, Windows and Linux)

    Creation of Crystal Reports for more powerful queries and MIS reporting



February 2000 – July 2005


SysAdmin and DBA


    Production support on all critical sales and trading systems for CITI BANK

    Implementing Exchange Server for Various Companies HCT, Virgin Makeup’s, and Waterhouse and Dodd, Government contracts, etc

    Windows Server and Desktop installations, upgrades, patches etc

    Comprehensive, consistent documentation

    Trading floor desktop support (Windows and UNIX)

    Implementation of MSSQL


April 1997 – Feb 2000


Technical Systems Consultant



    Database integration project

    Implementation of SQL sever

    Operational Procedures

    RAS Rollout and Voice of Frame

    Exchange Server Rollout/Replacing QAS and MS mail

    Liaised with programmers to resolve technical issues




BookData: Nov 1995 - Feb 1997


Ed assiastant / CD-ROMs support


    YTS Scheme in the UK working while Studying HND

    Absorbed core IT principles which remain strong to this day, i.e. robust work ethic, client/colleague diplomacy, end-to-end troubleshooting skills, importance of documentation, change control, ownership of work

    Technical knowledge included practical TCP/IP networking, VMS, Pascal and FORTRAN, Dec Alpha.






Nov. 2005


Prince Qualified (Foundation level)

Access to Teaching IT (Merit)

MCP Core Technologies Windows NT 4.0 Server and Work Station.

Pervasive SQL 7 Service and Support

MCP Microsoft SQL Server 6, 2000, 2005

Crystal Report v 7.0 Beginners and Intermediate Level

Microsoft Access 97 Programming and Design Course

NVQ Using Information Technology Levels 2 and 3.

Industrial Society Junior Management R.A.W. Course

ITIL Foundation



2004 – 2007




School of Oriental and African Studies University of London


    BA (Hons) Art and Archaeology: Second Class 2.1


1993 – 1998


1996 – 1998

1995 – 1996


Richmond College/Kings College London BTEC/HND


    BTEC/HND: Information Technology (Merit)

    8 GCSEs Maths, English, French and Modern Science






    Home: Married to Hiroko (met in London in 2005 while working in a mentor program for SOAS). 2 children Kaito and Eita.

    Sport: Fit and active lifestyle (Football, Swimming and I play Rugby) SOAS Rugby Winner of the Spanish Uni cup while on tour with SOAS I also played with the Fighters in Saitama, Currently looking for a team in Yokohama as I have since moved home.

    Social: Team activities and events organiser in London, university social secretary (charity events)

    Work ethic: Punctual, smart, aim to be a role-model. Produce high-quality solutions to problems. Proper resolution is the priority; workarounds used only when there is no alternative.

    Client relationships: Service mentality, i.e. help clients to articulate and achieve their true goal.

    Team relationships: Flexible, supportive, mentor attitude. Coach and/or take advice as appropriate.

    Manager relationships: Condense information and highlight problems before they escalate.

    Vendor relationships: Win trust and respect, and then negotiate hard. An amicable personality is critical.

    Career goals: Within 3 years, be responsible for an effective, motivated IT infrastructure team with global reach. Develop a credible reputation for consistently-excellent service delivery.




    As Needed


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